FAQ - Answers to Your Most Popular Questions.

Deposits and Charges

Answers to your questions regarding deposits and charges.

Deposits depend on the work to be done. We generally charge a 50% deposit before any work is to be done. 

Deposits are not refundable. If you have any questions regarding a refund for a deposit, please contact us at Info@BallparkPrinting.com.

If you are using only our graphic design services, you have 1 day to pay off your invoice before you receive your graphics. 

If you are using any of our production services such as signs, stickers, banners, paper printing, etc; payment is expected in full before production can begin. 

Quotes & Invoices

Questions regarding quotes and invoices.

Thank you for considering Ballpark Printing for your printing needs. To receive a quote from us, simply call, visit, or email us. 

Due to the ever changing world of inflation, quotes from Ballpark Printing are only good for 15 days. If you wait past the 15 days to decide to purchase from us, you will need to receive an updated quote.

After you receive your quote and you are ready to purchase, simply visit, call, or email us. We will turn your quote into an invoice. From there, you will be expected to pay a 50% nonrefundable deposit before any work can be done. 

Screen Printing

Answers to your questions about screen printing

Yes. For screen printing, there is a minimum order of 25 pieces. 

No. If you only need a few of a garment, we would suggest using our DTG (Direct to Garment) process for getting your garments. Although a bit more expensive, in the long run it saves you money.

Yes absolutely. You are more than welcome to purchase and bring in your own garments for us to screen print. However, you may get a better price on your garments by getting them through Ballpark Printing. We have wonderful working relationships with many garment manufactures who give us great pricing, that we in turn pass onto the end user. Ask us for a quote.

Our normal lead time is 2 weeks from the time the proof is approved, and we have the garments ready to print. 

If you need your garments faster, please talk with your sales representative for pricing and lead times. 

Great question. When dark garments are used we always put a white underlayment under the print design. This makes the colors of your print much more vibrant and better looking.

Ballpark Printing Accounts

Account information with Ballpark Printing

If you are interested in opening an account with Ballpark Printing, please contact us at Info@BallparkPrinting.com. 

We offer 15 and 30 day terms for corporate accounts.

In order to open an account with Ballpark Printing, you must be able to provide a valid business license, EIN, and have a credit card on file with us. You must also provide 3 trade references, and provide links to website and social media accounts.

We will not accept or open accounts to anybody that cannot meet these qualifications. 

Graphic Proofs

Answers to your questions regarding graphic proofs.

Once a deposit is made and we have consulted on your graphic design, it normally takes two day’s to receive your first proof. 

We understand speed is of the essence. If you would like to receive your proof faster than two days, there is an upcharge. For same day proofs, there is a charge of double the design charge. For next day proofs, there is a charge of 50% more. 

All proofs are done through our email proofing system. Once our designers have a proof ready for you, you will receive an email including your proof. 

On the email you receive from us that includes your proof, you will simply need to “accept” the proof by clicking on the button in the email you receive. 

In the email you receive, you can reject a proof and include notes on what you would like changed on your proof. After the changes are made, you will receive another proof for approval or rejection.

If you use all your revisions provided in the cost of the graphic design, you will be charged accordingly per added revision. You will be responsible to pay for the added revision before we can provide another proof. 

Payments

A few answers for you regarding payments.

We have a few different ways you can pay us. We accept cash, check, and credit card payments. 

If you are not able to come to our store to pay us, we will gladly send you a link to pay online via credit card. Due to fraud, this is ONLY available for customers whom we actually know. If we do not know you, you will need to provide a picture of the credit card and valid photo I.D. matching the name on the card.

All checks must be made out to Ballpark Printing. Also, all checks must be cleared through the bank before production can begin. 

Ballpark Printing makes every effort to make sure that no payments are fraud. In the event a payment is made fraudulently, Ballpark Printing has no problem working with law enforcement to prosecute to the fullest extent of the law. 

For more information, please CLICK HERE to read our terms and conditions. 

Web Design Services

Answers about our website design and hosting services

The first step to receiving a quote on our website design is to have a consultation on what your needs are. After the consultation, Ballpark Printing will provide you a quote for your design. 

Yes. Ballpark Printing provides website hosting through our parent company ULM Media, Inc. Our website hosting is only available to customers who’s websites we design or maintain. 

For website hosting you can pay per year, or by the month. The charges for monthly website hosting vary depending on your hosting needs. 

Yes, you can register your website domain name through our parent company ULM Media, Inc. You can also transfer your domain name to us in order to keep everything in one spot. Simply contact us to get going on this service. 

This depends on many variables such as how many pages, type of websites; etc. We generally try to have a preliminary design for you within 1 week of commissioning us to design your website. 

The amount of time it takes to have your website done to completion depends on the customer being happy with the finished product and ready to launch it. 

Yes, absolutely! All of our websites are designed for the end user (you, the client); to take over when we are done. We will be more than happy to train you on how to use your new website when you are ready.